Legal

Privacy policy

We collect the minimum needed to run your account, your keys and your payments. We never sell personal data and never use it for advertising.

Data controller

Adrien Insights, 164 Rue des Mimosas, 83220 Le Pradet, France, is the controller of the processing described here. For any question or to exercise your rights: [email protected].

Data processed and purposes

DataPurposeLegal basis
Email address, account ID, language, sign-in links and sessionsCreate the account, sign you in, write to you about the ServicePerformance of the contract
API keys (only a fingerprint is kept, never the key), their name, rights, allowed IP addresses, creation, last use and revocation datesAuthenticate access to the API and the streamPerformance of the contract
Usage: open connections and subscriptions, request counts, compute and export volumeEnforce the limits of the plan, show your usagePerformance of the contract
Billing country, customer and subscription IDs at the payment provider, status of subscriptions and purchasesSell the plans and grant the matching rightsPerformance of the contract; accounting and tax obligations
Proof of the waiver of the right of withdrawal: account, email, plan, version and language of the text, date, IP address, browser (user agent)Prove your request for immediate accessLegal obligation; legitimate interest (evidence)
Log of account operations (keys, plans)Security, abuse prevention, handling your requestsLegitimate interest
Account events (sign-up, sign-in, key creation, payments, cancellation, first use of a key) linked to the account IDUnderstand and improve the experienceLegitimate interest
Website analytics (next section)Improve the website and account pagesLegitimate interest without cookie; consent with cookie

We do not process your card details: you enter them directly with Stripe or Creem. We make no automated decision producing legal effects concerning you.

Analytics

We measure how the website and account pages are used: pages viewed, steps completed, errors encountered. Measurement uses PostHog, hosted in the European Union; data goes through this website before being sent to PostHog.

In both cases, no session is recorded and what you type in form fields is never collected. Your API keys are never sent.

Change your choice

Retention periods

DataPeriod
Account, keys, usage, log of operationsAs long as the account exists; deleted within 30 days of its closure. An account with no sign-in and no key use for 3 years is closed after a warning email
Sign-in links and sessionsUntil they expire; an expired link is deleted one day later
Payments, subscriptions, purchases10 years from the end of the financial year (accounting obligation)
Proof of the waiver of the right of withdrawalDuration of the contract, then 5 years (limitation period)
AnalyticsAt most 25 months; cookie: at most 13 months

Recipients

Your data is only accessible to the people at Adrien Insights who need it, and to our service providers, within the limits of their task:

ProviderRoleLocation
Railway CorporationHosting of the website, the API and the databaseUnited States
Cloudflare, Inc.Content delivery network and protection of the websiteWorldwide
Brevo SASSending emails (sign-in links, service messages)European Union
PostHog, Inc.Analytics and account eventsEuropean Union
Stripe Payments Europe, LimitedPayments from FranceEuropean Union
Creem (Armitage Labs OÜ)Reseller and payments outside FranceEuropean Union

Stripe and Creem also process payment data on their own behalf (fraud prevention, legal obligations), under their own privacy policies. Creem, as reseller of the plan outside France, is the controller of the processing related to that sale.

We may disclose data when the law or an authority requires it.

Transfers outside the European Union

Railway and Cloudflare process data in the United States. These transfers are covered by the standard contractual clauses of the European Commission and, for certified companies, by the EU–US Data Privacy Framework. You can get a copy by writing to us.

Security

Traffic is encrypted (HTTPS, WSS). API keys and sign-in links are only stored as fingerprints. The computing services and the database are not exposed to the Internet. Access to data is limited to the people who need it.

Your rights

You have the right to access, rectify and erase your data, to restrict its processing, to data portability, and to object to processing based on our legitimate interest. When processing relies on your consent, you may withdraw it at any time, without affecting the lawfulness of prior processing. You may also set instructions on what happens to your data after your death.

To exercise these rights, write to [email protected] from the address of your account. We answer within one month.

If you believe your rights are not respected, you may lodge a complaint with the French data protection authority, the CNIL (cnil.fr), or with the data protection authority of your country.

Minors

The Service is reserved for adults. We do not knowingly collect data about minors.

Changes

We may change this policy. The date of the current version is shown at the top of the page; a substantial change is notified to you by email.